Customer-centric experiences are the future of business
Build a customer-centric culture with a digital customer service platform. Provide connected & automated customer service, manage online reviews and become a social superstar - all from one place!
Elevate your presence on Facebook with powerful publishing, scheduling, and monitoring tools.
Never miss a beat and turn the popularity of Instagram into your biggest asset.
Take your marketing strategy to the next level with TikTok's latest video capabilities.
Grow and build upon your Twitter following with powerful publishing & listening features
Manage your brand presence with more personalized & professional conversations on LinkedIn.
Pintrest
Turn your Pinterest content into real, long-lasting business relationships.
Youtube
Build better relationships with your YouTube fans and followers from a single, scalable platform.
Take ownership of your brands business listings so it's working for you 24 hours, 7 days a week.
Yelp
Make review management and moderation on Yelp a breeze with Nextiva's listening & response tools
TripAdvisor
Pull your TripAdvisor reviews into a single workspace so no review ever goes unmanaged.
Facebook Messenger
Delight your customers with streamlined responses & conversations on Messenger.
Meet your customers where they are by integrating WhatsApp with Nextiva Social.
Why Social.
Any team can benefit from Social and Review Marketing Cloud
Dedicated CX Superhero
We listen to your challenges and our CX experts help you find the right solution for your business. And yes, we’ll stick with you along your entire CX journey.
Security above everything
Meet your customers where they are by integrating WhatsApp with Nextiva Social.
Light in your pocket
We price our CX solution reasonably, so it fits your business budget. Our goal is to help you turn CX into a money maker vs a sunk cost.
Ecosystem of tools
We bring all of our tools together in one place so you can deliver great customer support. Happy Agents = Happy Customers.